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Customer Satisfaction
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Customer Satisfaction Surveys
Respondent/Question Dependent LicensePrice: varies (see details)
If you are looking for the single most powerful tool to help your business customer grow his business, we’ve got it here for you. And the best news is, it’s fast, easy, and affordable!
Everyone knows that there are only a limited number of ways to grow your revenue:
Raising prices is easy and cheap….as long as it does not chase your customers away. Getting new customers is always expensive. And everyone knows that marketing is an inexact science. The best and cheapest way to raise your revenue is to sell more products to your existing customers.
How do you do that?
By understanding what your customers like, and don’t like, about doing business with you today...
If you want to retain your customers so that you CAN sell more to them, you need to clearly understand what it is that your customers expect from you, and what they are receiving. And the best way to do that is with a professional quality, Customer Service Survey.
Learn more about our Customer Service Surveys & Pricing Structure
Contact us to inquire about purchasing a survey
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20/20® Insight Gold The Complete Feedback Solution
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Inscape PublishingDiSC® Classic 2.0
Individual ReportOnline Assessment Price: $35.00
Know thyself. – Thales
Before you can begin to understand others, you must first understand yourself. And there is no better tool for understanding yourself than the DiSC® Classic 2.0 Personal Assessment.
With over 70 million users, DiSC Classic 2.0 is the premier tool for self assessment and self understanding. It takes only 10 minutes to complete and provides the user with a personalized 23 page report explaining a persons communication style, motivations, fears, and behavioral tendencies.
View a sample DiSC Classic 2.0 Report Learn more about the DiSC Classic 2.0 Profile
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Why would you want to use DISC as a coach?
Listen to the Interview with Tools For Teamwork co-founder, Dave Meyer, regarding his use of the DiSC® Classic Profile!
(To download mp3 file, right click on the "Listen" link above, and select the "Save Target As..." option. File size: 2.65 MB. Download time: < 1 minute.) |
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Inscape PublishingDiSC® Customer Service Action Planner10 pack paperPaper Workbook Price: $72.00 + shipping and handling
Use the DiSC® Customer Service Action Planner to supplement your DiSC Classic reports when working with clients in Customer Service roles. This action planner can help them identify a customer's DiSC behavioral style and develop appropriate responses to better meet their needs.
View a sample DiSC Customer Service Action Planner Learn more about the DiSC Action Planners
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Inscape PublishingDiSC® Talk! Action Planner10 pack paperPaper Workbook Price: $72.00 + shipping and handling
Use the DiSC® Talk! Action Planner to help telephone professionals identify a person's DiSC behavioral style while speaking with them on the phone. They can then use this information to communicate more effectively, increase customer satisfaction, gain commitment, and identify the best way to follow up.
Learn more about the DiSC Action Planners
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Inscape PublishingDiSC® Talk! Key to DiSC Dimensions of BehaviorSingle-sheet paperPaper Product Price: $6.00 + shipping and handling
The DiSC® Talk! Key to DiSC Dimensions of Behavior is an easy-to-use reference card that leads telephone professionals quickly through the DiSC process on the phone. It is to be used with the DiSC Talk! Action Planner.
Learn more about the DiSC Action Planners
"DiSC" is a registered trademark of Inscape Publishing, Inc. |
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